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Support

Need help, found a bug, or have an idea? We'd love to hear from you.

✉ dtforeverus07@icloud.com

We usually reply within 2–3 days. For bugs, please tell us your phone model, the browser or app you use, and add a screenshot if you can.

How to play

Questions

How do I unlock new cities?

Tap 📍 World Tour on the start screen. Reach the target score in a city to unlock the next one, or unlock it with coins:

CityScore neededOr coins
Bangkok800 in Saigon500
Tokyo1,000 in Bangkok1,000
New York1,200 in Tokyo1,500
Mexico City1,400 in New York2,000
How do pets and Mystery Boxes work?

Your pet rides in your scooter's basket and gives you a power, like double coins or a free shield. Your first Mystery Box is free. After that, a box costs 250 coins. Chances: Common 55%, Rare 28%, Epic 13%, Legendary 4%. If you get a pet you already have, you get coins back. Coins are earned only by playing and can't be bought with money.

How do friend challenges work?

After a ride, tap ⚔️ Challenge and share the link. When your friend opens it, they see your score and can ride the challenge right away in their browser. No download needed. You can also type a code like TUAN-1240 using 🎟️ Got a challenge code? on the start screen.

My progress disappeared

Your progress is saved on your device, in the browser you play in. It can disappear if you clear your browser data, play in a private/incognito window, or switch to a different browser or phone. Always play in the same browser to keep your coins and pets.

There's no sound

Check the sound button in the bottom-right corner of the game. On iPhone, also check that the silent switch on the side of the phone is off, then tap the screen once.

The screen is black or the game won't start

Close the tab and open saigonrush.com again. If it still doesn't work, email us your phone model and browser, and a screenshot of any pink error box you see.

Is Saigon Rush free? Does it collect my data?

Yes, it's free to play. The website is supported by ads from Google AdSense, and your progress stays on your device. Read our Privacy Policy for details.